Privacy Policy

1. Scope

This Privacy Policy explains how LibroWorld collects, uses, shares, and protects personal data when you use e.libroworld.com. It applies to users in the USA, EU, UK, and India.

2. Data We Collect

• Account & Contact Data: name, email address, password (hashed), country or region.
• Transaction Data: purchase history and order IDs; payment processing is handled by PayPal.
• Usage & Device Data: IP address, browser, OS, device identifiers, session data, and reading progress for syncing and analytics.
• Cookies & Similar Technologies: used to keep you signed in, remember preferences, and measure performance.

3. How We Use Data

• Provide and maintain My Library access;
• Process purchases and deliver eBooks;
• Communicate about orders, service updates, and support;
• Improve site performance, security, and user experience;
• Send marketing communications where permitted (you may opt out at any time);
• Comply with legal obligations such as fraud prevention and accounting.

4. Legal Bases (GDPR / UK-GDPR)

• Contract: to provide purchased digital content;
• Legitimate Interests: security, fraud prevention, analytics, and service improvements;
• Consent: marketing communications and non-essential cookies where required;
• Legal Obligation: tax, accounting, and compliance requirements.

5. Sharing & Processors

• PayPal: payment processing;
• Gardners Books: ebook fulfillment and metadata;
• Firebase (Google Cloud): authentication, storage, and hosting;
• Analytics & Marketing Tools: such as Google Analytics, Pinterest, and Meta.

We do not sell your personal information.

6. International Transfers

Personal data may be processed in the USA, EU/EEA, UK, or India. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law, after which it is deleted or anonymized.

8. Your Rights

• Access, correct, or delete your personal data;
• Request data portability where applicable;
• Object to or restrict certain processing activities;
• Opt out of marketing communications at any time;
• For certain US states (e.g., California): rights to know, delete, and correct personal information.

To exercise your rights, email help@libroworld.com.

9. Children’s Privacy

The site is not intended for children under 13. Parents or guardians should supervise minors accessing age-restricted content.

10. Security

We use technical and organizational safeguards to protect personal data. However, no online service is completely secure.

11. Cookies

• Essential: authentication and security;
• Preferences: language and regional settings;
• Analytics: site usage metrics;
• Marketing: advertising and conversion tracking where permitted.

You can control cookies via your browser settings. Where required, we request consent for non-essential cookies.

12. Contact & Complaints

Questions or complaints may be sent to help@libroworld.com. You may also lodge a complaint with your local data protection authority.

13. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated date.